Terms of Service

1. Agreement to Terms

By accessing our website at expertpainting.ca or engaging Expert Painting Edmonton's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. About Expert Painting Edmonton

Expert Painting Edmonton is a professional painting contractor owned and operated by Mike Sinclair, serving Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Fort Saskatchewan, Leduc, Beaumont, Devon, and surrounding areas in Alberta, Canada since 1985.

3. Services Provided

We provide professional painting services including but not limited to:

• Interior residential and commercial painting
• Exterior house and building painting
• Cabinet refinishing and melamine spraying
• Real estate preparation painting
• Consultation and color advisory services
• Surface preparation and repair work

4. Estimates and Pricing

Free Estimates

• We provide free, no-obligation estimates for all painting projects
• Estimates are valid for 30 days from the date provided
• Final pricing may vary if project scope changes or additional work is required
• All estimates include labor, materials, and applicable taxes

Payment Terms

• Payment terms will be specified in your service contract
• We typically require a deposit before work begins
• Final payment is due upon project completion and your satisfaction
• We accept cash, check, and electronic payments
• Late payments may incur additional charges as specified in your contract

5. Service Agreement and Scheduling

• All services are subject to a written contract outlining scope, timeline, and pricing
• Project schedules depend on weather conditions, material availability, and project complexity
• We will provide reasonable notice of any schedule changes
• Access to the work area must be provided during agreed-upon hours
• Customer is responsible for removing or protecting personal property

6. Materials and Workmanship

Quality Materials

• We use only high-quality paints from trusted brands including Cloverdale Paint and Dulux
• All materials meet or exceed industry standards
• Paint receipts are provided for transparency
• Material warranties are passed through to customers where applicable

Workmanship Warranty

• We provide a comprehensive warranty on our workmanship
• Warranty terms will be specified in your service contract
• Normal wear and tear is not covered under warranty
• Warranty coverage requires proper care and maintenance

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate project information and specifications
• Ensuring safe and unobstructed access to work areas
• Removing or properly covering personal belongings
• Securing pets during work hours
• Providing utilities (water, electricity) as needed
• Obtaining any required permits or approvals
• Timely payment according to agreed terms

8. Cancellation and Changes

Customer Cancellation

• Projects may be cancelled with reasonable notice
• Cancellation fees may apply for work already commenced
• Deposits may be non-refundable depending on project stage

Project Changes

• Changes to project scope must be agreed upon in writing
• Additional work will be quoted separately
• Changes may affect project timeline and final cost

9. Liability and Insurance

• Expert Painting Edmonton is fully licensed and insured
• We maintain general liability and worker's compensation insurance
• Our liability is limited to the value of services provided
• We are not responsible for pre-existing conditions or hidden defects
• Property damage caused by our negligence will be remedied at our expense

10. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to:

• Severe weather conditions
• Natural disasters
• Government regulations or restrictions
• Material shortages
• Labor disputes
• Health emergencies

11. Intellectual Property

• All content on our website is owned by Expert Painting Edmonton
• You may not reproduce, distribute, or modify our content without permission
• We may photograph completed projects for marketing purposes with your consent
• Customer testimonials and reviews may be used in our marketing materials

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection, use, and disclosure of your personal information.

13. Dispute Resolution

• We are committed to resolving any disputes amicably and professionally
• Initial concerns should be directed to Mike Sinclair at (780) 802-4696
• Disputes will be governed by Alberta law and resolved in Alberta courts
• We may pursue mediation or arbitration before litigation

14. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not completely satisfied with our services, we will work with you to make it right. Our reputation and 40+ years in business depend on your satisfaction.

15. Website Terms

Acceptable Use

• You agree to use our website only for lawful purposes
• You will not attempt to disrupt or damage our website
• You will not use our website to distribute harmful content

Disclaimer

• Website content is provided "as is" without warranties
• We do not guarantee website availability or error-free operation
• Information on our website is subject to change without notice

16. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any written service contract, constitute the entire agreement between you and Expert Painting Edmonton regarding the use of our services.

19. Contact Information

For questions about these Terms of Service or our services, please contact us: